Accelerating Agile learning at Northwestern Mutual

UX research

In the process of building an internal website for the adoption of Agile across Northwestern Mutual, I led an initiative for the development of personas to help us understand our users better.

The personas were organized by the typical roles in an Agile environment: developer, tester, business owner, product owner, scrum master, people leader, and non people leader. Below are examples of what we learned about the developer role in this company.